Certified Agile Leadership Practice Exam 2025 - Free Agile Leadership Practice Questions and Study Guide

The reasoning behind choosing that answer highlights how velocity, while a useful metric for assessing a Scrum team's capacity, fails to capture the intrinsic value delivered to customers. Velocity typically measures the number of story points or work units that a team completes in a given sprint, but it does not necessarily reflect the actual impact or benefit that the completed work has for the end users. Completed work could have varying degrees of importance or value; thus, two teams may have the same velocity but deliver very different outcomes in terms of customer satisfaction or business objectives.

In agile practices, value delivery is ultimately about meeting customer needs and achieving desired outcomes, which cannot be determined solely by the quantity of work completed. This distinction is crucial when evaluating the effectiveness of a Scrum team, as understanding true value delivery requires examining how the output aligns with customer objectives and expectations, rather than purely the efficiency in terms of completed tasks.